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Alton Registered Users
 Advanced Member
 Posts:662
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| 07/25/2009 9:19 PM |
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| For years now my clients have used Water Furnace geothermal heat pumps. However, in the last few years I have heard complaints about new installations and Water Furnace not standing behind their product line. Before another one of my new clients install a geothermal heat pump I have to ask - is there any geothermal manufacturer that we can rely upon when something goes wrong. I know one or two great installers but they are not in a position to pay for replacement units when there seems to be no other cure. |
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Alton C. Keown Residential Designer and Construction Technology Consultant Auburn, Alabama E-mail: alton at auburn dot edu |
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engineer Registered Users
 Veteran Member
 Posts:1157
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| 07/26/2009 7:00 AM |
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| I don't think the WF problems we are hearing of here stem from bad equipment, rather they seem to come from bad installs and then misguided repair attempts. I think you'll find similar / identical subcomponents (compressors, reversing valves, coax heat exchangers, circ pumps) within units from all the leading brands. |
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Without data, you only have an opinion. |
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joe.ami Registered Users
 Veteran Member
 Posts:1418
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| 07/26/2009 11:18 AM |
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While I agree with Engineer regarding quality of components, I have been more attracted lately to GeoExcel out of Indiana. It is a relabled FHP with a few specific modifications including a brown-out lock-out which is handy with our aging grids in MI. President Jay Hammond has made the point clear that if a compressor goes bad under warranty, we can decide wether part replacement or unit changeout is indicated. This is great for us and the customer. Good Luck, Joe |
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Just a Mechanic; Geothermal; Savings Underfoot |
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engineer Registered Users
 Veteran Member
 Posts:1157
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| 07/26/2009 8:33 PM |
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| Good info |
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Without data, you only have an opinion. |
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