Customer Surveys
Last Post 04 Jun 2010 11:27 AM by a0128958. 7 Replies.
Printer Friendly
Sort:
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
Palace GeothermalUser is Offline
Veteran Member
Veteran Member
Send Private Message
Posts:1609

--
03 Jun 2010 10:07 PM
Does anyone know of  some large scale customer satisfaction surveys of Geo Owners and how to get the info?
Dewayne Dean

<br>www.PalaceGeothermal.com<br>Why settle for 90% when you can have 400%<br>We heat and cool with dirt!<br>visit- http://welserver.com/WEL0114/- to see my system
geomeUser is Offline
Advanced Member
Advanced Member
Send Private Message
Posts:987

--
04 Jun 2010 07:57 AM
Do you want to start one here? The results may be skewed toward dissatisfaction since many owners come here with problems in need of solutions. Dissatisfaction may also be skewed toward popular brands if more units in the field = more reported problems. Would need to adjust for these factors (and probably other factors) somehow.

Any specific aspects that you are looking for, or just general satisfaction by brand or type of system?
Homeowner with WF Envision NDV038 (packaged) & NDZ026 (split), one 3000' 4 pipe closed horizontal ground loop, Prestige thermostats, desuperheaters, 85 gal. Marathon.
Palace GeothermalUser is Offline
Veteran Member
Veteran Member
Send Private Message
Posts:1609

--
04 Jun 2010 08:37 AM
I have been approached by a professor who is looking for that data. Brand does not matter. He is hoping that some one has polled a large segment of  geo owners and has some credible results.
Dewayne Dean

<br>www.PalaceGeothermal.com<br>Why settle for 90% when you can have 400%<br>We heat and cool with dirt!<br>visit- http://welserver.com/WEL0114/- to see my system
joe.amiUser is Offline
Veteran Member
Veteran Member
Send Private Message
Posts:4377
Avatar

--
04 Jun 2010 09:04 AM
Sounds like he may have to commission his own study. Perhaps if he contacts a few of the big boys (CM, WF etc.) he might spark enough interest to get some help as well as customer data.
J
Joe Hardin
www.amicontracting.com
We Dig Comfort!
www.doityourselfgeothermal.com
Dig Your Own Comfort!
geomeUser is Offline
Advanced Member
Advanced Member
Send Private Message
Posts:987

--
04 Jun 2010 09:04 AM
If he doesn't find any existing information, maybe he can do a survey of WEL customers? Can't get more credible than monitored data. Don't know if the sample size will be large enough. Just a thought...
Homeowner with WF Envision NDV038 (packaged) & NDZ026 (split), one 3000' 4 pipe closed horizontal ground loop, Prestige thermostats, desuperheaters, 85 gal. Marathon.
waterpirateUser is Offline
Basic Member
Basic Member
Send Private Message
Posts:467

--
04 Jun 2010 09:28 AM
I have participated in many online surveys.  Maybe the proffessor could post the polls here and other places with permission and gather the neccassary data?
Eric Sackett<br>www.weberwelldrilling.com<br >Visit our Geothermal Resource Center!
geomeUser is Offline
Advanced Member
Advanced Member
Send Private Message
Posts:987

--
04 Jun 2010 10:22 AM
Sign me up. :-)
Homeowner with WF Envision NDV038 (packaged) & NDZ026 (split), one 3000' 4 pipe closed horizontal ground loop, Prestige thermostats, desuperheaters, 85 gal. Marathon.
Bill NeukranzUser is Offline
Veteran Member
Veteran Member
Send Private Message
Posts:1103

--
04 Jun 2010 11:27 AM
Posted By geome on 04 Jun 2010 09:04 AM
If he doesn't find any existing information, maybe he can do a survey of WEL customers? Can't get more credible than monitored data. Don't know if the sample size will be large enough. Just a thought...


There are now about 350 WEL Web Energy Logging units out in the field.  And, each unit granting permission to be public is further identified by whether or not GSHP is part of the picture.  See the units marked in green on this map: http://www.welserver.com/ .

Best regards,

Bill
Energy reduction & monitoring</br>
American Energy Efficiencies, Inc - Dallas, TX <A
href="http://www.americaneei.com">
(www.americaneei.com)</A></br>
Example monitoring system: <A href="http://www.welserver.com/WEL0043"> www.welserver.com/WEL0043</A>
You are not authorized to post a reply.

Active Forums 4.1
Membership Membership: Latest New User Latest: croccohvacusa New Today New Today: 0 New Yesterday New Yesterday: 0 User Count Overall: 35027
People Online People Online: Visitors Visitors: 500 Members Members: 0 Total Total: 500
Copyright 2011 by BuildCentral, Inc.   Terms Of Use  Privacy Statement