Apparently, even going down 400 feet, they "barely hit water". They were spraying water down the first hole, and mud was coming out. It didn't look like they were adding water with the 2nd well, and they were pulling out barely damp dirt, definitely not mud. The grout looks like a bunch of little gray stones, but when you stick your finger in it, it's like super soft little balls covered in gooey egg white. Sorry guys, I didn't research grout terms.
Both of these guys were recommended by an insulation guy who does some of the best work around here. One guy was just a bit insulting with his jokes, as well as costing $750 more. I just want to make sure I don't want to have them dig another well before they're done with the job.
Thanks!