Hello,
We just built an Arxx ranch home with walkout basement in upstate NY on a heavy clay lot. We have already had water penetrate the foundation walls in several spots. The water is coming from up high on the wall as we notice the water soaking through the horizontal drywall seams 4 1/2' off the floor. We have not had water entering at the base of the wall.
Our contract called for Delta MS Clear, but our contractor substituted Soprema Colphene stating that is what Arxx recommended.
After the first incident, I started looking back through all of my pictures and came across the first picture at the bottom. You should see three rather large areas where the bottom sheet of Soprema is peeled back and not covered by the upper sheet, leaving exposed ICF block. At the time I was told that they would and did fix this. Two weeks ago I went out and dug up two of the areas and they were never touched (see 2nd picture). These are the three worst spots and the side wall has several much smaller spots. The side wall spots are a little different in that the mesh for the parging material covers the exposed ICF (see 3rd picture). All of these areas are currently under grade. Everywhere we have one of these issues, water has appeared through the drywall.
Our builder doesn't want to do anything claiming that with final grading there will never be an issue. He still claims this even though it happened two days ago while he was here finishing up everything else.
At the time of the build we added @ 2' of stone prior to back filling with the clay. No protective barrier was used to prevent puncturing the Soprema. We have decided that we want nothing to do with the clay and are having it removed with stone being added down to the existing stone.
We don't trust our builder to fix this correctly. In addition to replacing the clay with stone, how should this be repaired? Do the two different wall areas need different fixes? Does the side wall parging material need removed or can something be applied over this? What do you recommend to protect the Soprema? Would adding Delta MS Clear in addition to the Soprema fix be overkill at this point (With the exposed web you can feel where the webs are at under the Soprema)?
Additional Info:
- The footer was formed with Certainteed's Form A Drain and runs to daylight well away from the house
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We have at least 12-18" of stone under the footer
During construction Exposed ICF :

Current Close up of above picture:

Exposed ICF under mesh for parging material: currently under grade

Thanks for your help!
Tom