Why we not recommend EZ-BUILD SYSTEMS , (ALAN CAIN JENNIFER SOUTHAM ) or Rcontrol
Last Post 25 Nov 2009 12:35 PM by pdk. 6 Replies.
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John in the OCUser is Offline
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24 Nov 2009 12:13 PM

RE:
Why we would not recommend EZ-BUILD SYSTEMS , (ALAN CAIN   JENNIFER SOUTHAM )   or Rcontrol


It has been over 3 months since Rcontrol's rep Al Cain admitted  to owing us for overcharges yet no payment has been made.


Additionally the Better Business Bureau  responded on 11/24/2009:


"We have written to the business two times on your behalf and we have failed to receive a response to your complaint."

Find another  company you can trust!





pdkUser is Offline
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24 Nov 2009 12:40 PM
John
What issues did you have with R-Control?
John in the OCUser is Offline
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24 Nov 2009 12:49 PM
RE: What issues did you have with R-Control?
Material arrived toenailed, ill fitted.The ends did not fit without a lot of additional work. Shop drawings fell through the cracks. Although this may have been their rep’s oversight I later learned they knew of major problems with this individual and my opinion is they should have warned us . For this reason I will reserve my personal opinion and right to NOT refer Rcontrol. When manufacturers continue to work with people that are not of high standards they drag down everyone else in the industry!


pdk: What is your angle with SIP's?
John in the OCUser is Offline
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24 Nov 2009 12:50 PM
pdk: ps: How far are you from "Arlington, MA " ?
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24 Nov 2009 01:01 PM
John
I live in, design, have built and am a rep for R-Control sips in Michigan.
Keep in mind there are 9+ R-Control plants around the country and each one is individually owned and operated.  I myself (as I posted before) have had issues with the mentioned parties but only in design and payment.  They did not purchase sips from me but direct from the local R-Control plant which also cut them off a year or so back.  Not sure what the issues are of course but if I can help in anyway let me know.  Like I said we design complete sip homes as well as supplying them.  Our policy is that the builder/supplier is supposed to review and sign the panel drawings before they go into production this minimizes issues on the job site.
John in the OCUser is Offline
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25 Nov 2009 12:01 PM
<!--[if gte mso 9]> Normal 0 MicrosoftInternetExplorer4 <!-- /* Font Definitions */ @font-face {font-family:SimSun; panose-1:2 1 6 0 3 1 1 1 1 1; mso-font-alt:宋体; mso-font-charset:134; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 680460288 22 0 262145 0;} @font-face {font-family:"\@SimSun"; panose-1:2 1 6 0 3 1 1 1 1 1; mso-font-charset:134; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:3 680460288 22 0 262145 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:SimSun;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> <!--[if gte mso 10]> I did not mean to imply or broad brush stroke all distributors of rcontrol. I can only speak of the home office and Montana which has not been upfront with solutions so yes I will stick to my verbiage on not recommending them or ez-build systems   alan cain or   jennifer southam 

 

Ps I like your promise  on “Our policy is that the builder/supplier is supposed to review and sign the panel drawings before they go into production “ this definitely fell through the cracks in Montana and with   (‘not so’) ez-build systems   !

 

Again if you are considering building with SIPs avoid these groups in my personal opinion and experience !

pdkUser is Offline
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25 Nov 2009 12:35 PM
Fair enough John, all must try to weed out the people or companies that are hurting the industry as a whole.  Good luck with the situation you are in.  Its not a nice place to be. Hopefully you can get some of your monies back.

Still have a nice holiday.
Pdk
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