Two units are needed to avoid stratification? That's news to me. A single unit can handle up to 3 floors with proper zoning and duct sizing.
Let me first remove both feet from my mouth. Much better...
I saw retrofit 4000 square feet - two floors and thinking it's in coldville, I suggested 5 tons isn't enough. Only experience tells me that - but without a well done Manual J to confirm I'll just slink away into the sunset.
Note to engineer - got burned a few years ago with zone damping and one system trying to do too much. So, I'm always nervous getting over 2500 sq feet and trying to make do with one system and some damping. Hey, that's just me. However, the clients understand it costs more with an additional piece of equipment but they seem to be happier overall. That's very important to us. Comfort AND saving.
The reason I suggested they check with a DX guy is just so they have a basis of comparison in technologies. Experience trumps technology
Paul
TotalGreenUS.com
"We Do DX"